Aycom offers the best service and prices on Global Phone Numbers. You can manage all your call forwarding settings online, and access real-time call logs. Add even more smart features like local ringback tones, time-of-day call routing, voicemail-to-email and fax-to-email.
Interactive voice response helps businesses to automate their frontline operations. Your customers are greeted with a pre-recorded message and routed to the required department using key press options.
Major benefits of IVR Include
- All your calls are answered
- Create Brand presense
- Easily handle large call volumes
- Reduced front line resource costs
Along with Call Centre Agents, Aycent also allows you to connect standard back office users. You dont need two separate systems to connect call centre and back office departments. We offer a standard PBX solution with following features
- Inbound/ Outbound Calling
- Call Queues
- Call Transfer and Hold
- Music on Hold
Missed Call Reporting
Every missed call is a lost business opportunity. Our software offers Missed Call Reporting facility with call back scheduling options. You can run missed call reports and ask your agents to schedule callbacks so you can monitor and make sure you do not lose any more business.
Domestic & Toll Free Numbers
We are partnered with all the major numbering providers throughout India to offer you Landline, Mobile and Toll-free numbers to connect your business with Aycent software.See Our Story
Aycent allows you to forward your calls to another extension or a mobile or landline number so you never miss a call if you are away from your desk. It can be easily managed through the agent portal and does not have any lead time for the forwarding to take effect